Privacy Policy

At SYL Cleaning Services, we are committed to protecting your privacy and safeguarding your personal information in accordance with applicable privacy laws in Canada.

This Privacy Policy explains:

• What Information We Collect
  We may collect personal information such as your name, phone number, email address, service address, payment details, and any information you provide when requesting a quote, booking a service, or contacting us through our website.

• How We Collect Information
  Information is collected through contact forms, quote requests, booking forms, email communications, phone calls, cookies, and analytics tools that help improve website performance.

• Why We Collect Your Information
  We collect personal information to:

  • Provide and manage cleaning services

  • Respond to inquiries and customer support requests

  • Process payments

  • Improve our website and services

  • Send service updates or promotional communications (only when consent is provided)

• Sharing of Information
  We do not sell or rent your personal information. Information may only be shared with trusted third-party service providers (such as payment processors or scheduling software) strictly for business operations and only where necessary.

• Data Protection & Security
  We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or misuse.

• Your Rights
  In accordance with applicable privacy legislation, you may request access to your personal information, request corrections, or withdraw consent for certain uses of your data, subject to legal limitations.

• Cookies & Website Tracking
  Our website may use cookies and analytics tools to enhance user experience and monitor website performance. You may disable cookies through your browser settings.

• Children’s Privacy
  Our services and website are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.

• Policy Updates
  We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

For any questions regarding this Privacy Policy or how your information is handled, please contact us directly.